Now that you're a successful startup founder, you can contemplate options: Brooklyn Bridge seems high enough, but there surely are safety nets installed. A noose seems ok, but a bit too poetic for your taste...
Turns out, somehow – somehow your target audience doesn't want to share their personal conversation data in your brand new, disruptive AI messaging app, and now your whole company suffers astronomical financial losses. Go figure!
But wait – you see a bright beam of light coming from the clouds... A "P", an "i"... Pivoting? The hell is that?
Pivoting! A fancy word for all the startup ideas never meant to be, a clever term to use on dates to explain why a successful founder is living in a hostel. I mean, if you haven't gotten a single thing right in your startup – why at least not fail correctly?
A successful pivot requires a strategic approach that balances innovation with financial prudence. Here's a comprehensive guide on how to pivot your startup without recurring to the help of good ol' suicide prevention hotline:
Relax. It's not the end of the world. The first step in pivoting is to recognize the need for a change in direction. This often involves reassessing your business model, market strategy, or product offering based on market feedback, financial performance, or competitive landscape analysis.
Try to assess changes in customer preferences, technological advancements, or industry trends that may impact your startup's viability. You may also want to analyze sales figures, profitability, and cash flow to identify potential financial challenges or opportunities for improvement. Then, gather feedback from customers through surveys or social media to understand their needs, satisfaction levels, and areas for improvement.
Netflix started as a DVD delivery service. See how dumb that sounds? And they were pretty successful too, so a pivot was not only risky, but also unobvious.
Next, once you've acknowledged the need to pivot, clearly define your new direction. This involves identifying a new market segment, refining your product offering, or adjusting your business model. Base your decisions on thorough market research, user feedback, and a realistic assessment of your resources – not blind faith, drug-induced psychosis or an Ouija board.
When pivoting, it's crucial to prioritize core features that address the most critical needs of your target audience. Avoid adding unnecessary features that may strain your resources and delay your time to market. To avoid future meltdowns, be as specific as possible – strive to deliver a lean and efficient product that solves a specific problem for your users rather than trying to be everything to everyone.
And be careful with new commitments – before investing in new resources, make the most of your existing assets. Utilize your current team's expertise, repurpose existing code or technology, and explore cost-effective alternatives to expensive tools or services. Another good tip is to adopt a lean startup methodology to minimize upfront costs and maximize learning. Divide your pivot into smaller, iterative steps, testing and refining your new direction with each iteration. This approach allows you to validate your assumptions and adapt quickly based on user feedback.
And when I say solving only the most specific problems – I mean it! Take, for example, Kyocera – they sell printers… aaand knives. Why’s that? See, in the early days of the printing business, Kyocera’s board of directors quickly figured out that there’s no better feeling than buying a printer and a knife together. Just kidding, I don’t know why the hell they do that.
Who doesn't benefit from a good support system? Explore opportunities to collaborate with partners, such as other startups, industry experts, or service providers. They can help you access new resources, expertise, and market opportunities without incurring significant upfront costs.
If necessary, consider seeking external funding from venture capitalists, angel investors, or crowdfunding platforms. However, approach fundraising with a clear business plan and a realistic understanding of your financial needs. Tread carefully – pivots are ok, but remember that your end goal is making money here, not burning it. There’s Uber for that (with a net loss of over 9.1 billion U.S. dollars in 2022).
Maintain tight control over your cash flow during the pivot process – implement measures to reduce expenses, extend payment terms, and negotiate better deals with vendors. Prioritize the most critical expenditures and avoid unnecessary spending.
I really hate to use the trope of millenials not being able to save money because of daily avocado toasts, but seriously – your team can live without avocado toasts for a while. Monitor all expenditures diligently to identify areas where costs can be reduced or eliminated. You can also try to renegotiate contracts with vendors, service providers, and suppliers to secure better terms and lower costs.
Keep your stakeholders, including investors and employees, informed about your pivot strategy and its rationale. Communicate openly and transparently, provide regular updates about the pivot strategy, progress, and financial implications. And don't forget about your customers! Inform them about the pivot in a clear and honest manner, emphasizing the benefits and addressing any potential concerns.
Is pivoting the end? Yes, in some way – it's the end of a product that will never be successful. But it also is the start. The start of company worthy of your time and money. It's a testament to your willingness to adapt and grow. Embrace the challenge, learn from your experiences, and use this opportunity to refine your business strategy and position your startup for long-term success.
Feeling confident in your product's next iteration? We have devs for that. At Match.dev we connect you with top talent, quickly and affordably. And keep in mind, you're not outsourcing a dev – you're getting a full-fledged team member who seamlessly integrates into your project management ecosystem and works in line with your product strategy. Good luck!